Recreating the signature365 add-in permissions
Reapplying permissions for the Signature 365 Outlook add-in
Reapply Microsoft 365 permissions for the Signature 365 Outlook add-in after the permissions have been removed or need to be granted again.
Problem
The Signature 365 Outlook add-in has already been deployed to users, but the Microsoft 365 permissions required by the add-in need to be reapplied.
This may be required after the Microsoft 365 integration has been re-completed or if consent for the Signature 365 application has been removed.
Solution
The permissions can be reapplied without redeploying the Outlook add-in by granting administrator consent to the Signature 365 application again.
You will need to sign in using a Global Administrator account for the affected Microsoft 365 tenant. The normal Signature 365 add-in deployment process also requires these permissions to be accepted by an administrator.
Reapply the permissions
- Open the following Microsoft administrator consent link in a browser:
- Sign in using a Global Administrator account for the Microsoft 365 tenant where the Signature 365 Outlook add-in is deployed.
- Review the permissions requested by Signature 365.
- Click Accept to grant consent on behalf of the organisation.
Microsoft will then return you to the Signature 365 admin-consent page. The Microsoft admin-consent endpoint grants the permissions specified in the request to the application within the selected tenant.
The permissions required by the Signature 365 Outlook add-in have now been reapplied.
Next steps
If the Outlook add-in continues to report an authentication or permissions error after completing these steps, contact support@symprex.com with details of the affected user and the error displayed by the add-in.
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